FAQs

Q. How much will it cost to have a brochure style website?

A. Our four page brochure style website design, with free domain name for 2yrs plus free web hosting for 1 year and 30 email addresses, costs just £180, all inclusive! Also included is site optimisation plus search engine submission

Q. What additional costs will there be before my 4 page brochure style website becomes live?

A. None.

Q. What is a 'brochure style' website?

A. This is a website that is primarily intended to give introductory information about a company, individual, product or service. It normally includes:

HOME page - to introduce what is 'on offer', eg what it is you wish to promote or provide information on. This is possibly your Key message to the visitor, bearing in mind you only have an average of 6 seconds to capture the attention of the visitor, your home page is a vital element of your website.
CONTACT page - this will be how you wish your visitor to contact you
ABOUT US page - a short introduction to your business
PRODUCT page - more detailed information about the main products or services you have to offer

Q. What if I need extra web pages or want to add more pages later?

A. No problem, each additional page will cost £15 if we add it for you, or if you choose to have full access to your site you can add as many additional pages as you wish yourself for free.

Q. Do I need special software or technical skills to maintain the site myself?

A. No. We use Free, Open Source software which you can access online from any computer with an Internet connection. We set everything up for you then we can 'talk you through' how to add web pages, make amendments and generally manage your site. We continue to provide support, along with some easy to follow guides or online help service, for as long as you need to get going. If you would like personal tuition or would like to join one of our current training courses* this can also be arranged. *(subject to places being available at that time).

Q. How much will it cost to renew my domain name?

A. UK domains are currently £7.50 for 2 years

Q. What is a UK domain name?

A. A domain name is the address used to locate your website. Having a UK domain (normally ends in for example .co.uk or .org.uk) indicates you are based in the UK which tends to be beneficial if your customers are also mainly based in the UK.

Q. Can I have a .com domain name instead of a UK domain?

A. Yes, of course. .com domain names are however a bit dearer than the UK ones so you may be charged any excess.

Q. Can I have additional domain names?

A. Yes, you can have as many as you wish. Only one is included in the package deal though so you will have to pay for any additional domain names your require.

Q. What happens when my web hosting package expires?

A. You can renew the basic hosting package for £23.88 per year (equivalent of £1.99 per month!). If your site has grown and you wish to purchase a business hosting package it will be £4.99 per month or £59.88 per year.

Q. What is website optimisation?

A. This is where actions are taken to ensure your site loads up quickly, provides appropriate information for search engines and can be found easily by potential visitors.

Q. Can I add extra features?

A. Yes. There are a wide range of additional features that can be easily added to your site at any time. There may however be a nominal charge to cover the time it takes to add these to your site.

Q. How can I do minor updates to my website?

A. You will need to tell us that you may wish to maintain your own site / do minor updates yourself BEFORE the website is constructed. You will be given a password which will allow you access to the 'back end' of your website, this is where alterations can be made. We will explain to you how to perform simple updates and 'talk you through' your first few amendments, further training can be available if required and 24/7 support is available to all our customers via our website.

Q. Can I add extra pages later?

A. . Yes. If you choose to add them yourself there will be no charge. If you would like us to add them for you, additional pages cost £15 each.

Q. Who provides the text and images used in my website content?

A. Ideally, as you know your business best, we ask you to provide any images and text you wish to be included. We are happy to work with you to ensure your content is both informative and professionally presented and, for a small fee to cover the additional time involved, can provide full copy writing, photographic and graphic design services should you need them.

Q. How many email accounts can I have and what email addresses can I use?

A. You will get 30 free email addresses with your new website. Each email address is made up from the domain name of your website, eg, This e-mail address is being protected from spambots. You need JavaScript enabled to view it The portion of the name after the @ symbol is always the same but you can literally have any combination of letters or numbers before the @ symbol (you may for example like sales@ , info@, yourname@ etc).

Q. How do I access my email accounts?

A. Your email accounts are located online so you can access them via any computer with an Internet connection. You will receive a username and login password which will take you to your email control panel. From here you can view, send, receive, store and organise your mail or you can set up your mail client - eg Outlook - to log in and retrieve your mail for you (it all works very similar to a yahoo email account for example). We will normally set up your initial email addresses for you, if you wish you can add more later via your hosting account control panel or we can add them for you.

Q. Can my colleagues / employees access their own email account directly?

A. Yes, you simply give them their own unique password and login

Q. Is there a limit to how many pages or images I have on my website?

A. You can add as many additional pages and images as you wish. All our sites are set up with a generous 1000MB of server space, if you find your site is growing with lots of pages, features and images you may need to upgrade your account to a business account which will be £4.99 per month.